Brugeranmeldelser af Avira Phantom VPN (Brugeranmeldelser verificeres ikke)
Disgraceful Service
I clearly told them I am English, but they sent me an email in Dutch. No customer service is available, my account does not show anything at all except for the area I live in. Always appears to show as being closed, I have to change status to open. Have sent 2 emails requesting for them to delete my information from their database. Customer service is extremely poor. Stay away!!
Just OK
The auto-connect doesn’t work but other than that it’s not bad. I don’t know too much about VPN so I’m not going to say anything cause I’m ignorant on the topic. From what I gathered online I probably should have gone with a different VPN, but I’ll try it out and go from there. Hopefully, it’ll prove worthwhile.
Easy to install, speed is good and many servers to choose from. However if I understood the author correctly, there is not an unlimited number of devices you can connect. The first level is only five devices and then the next level is 25 devices. I now have 7 devices with Avira mounted. The problem I have had is that it randomly disconnects. It doesn't seem to happen often, perhaps once a day, but it is disconcerting. Checking with the help desk via email, I was advised to completely uninstall and reinstall, Unfortunately, that has not helped. The other issue is that a site called subscribe star seems to block it sometimes after you have logged in. That is, suddenly you get the "FORBIDDEN" window popping up and you cannot click on anything on the site's screen. I am guessing that the site has some sort of VPN restrictions but I am not sure. I am trying to contact them about the issue. It only seems to happen when I am running VPN.